Satisfy your customers' need for instant gratification. Our mobile platform is a perfect point of sale. Think outside the box and get into their phones.
Did you know that 1 in 3 US residents own a smart phone? And mobile coupon redemption is 10x greater than that of traditional coupons? We give you the edge to appeal to your customers desire to get a coupon right then and there! Our mobile optimized platform allows your customers to share your incentive in an easy to use web-app that is large finger approved (not a tiny web page that nobody can read or click on).
Your offers come with a quick response code and can be scanned and connected to your mobile site. You just need to decide where to put it.
QR codes are popping up everywhere, and for good reason - with a quick scan, you can go right to a webpage without having to type in some long confusing address that auto-correct wants to fix. Since we know that Mobile + QR are the Peanut butter and chocolate of on the go marketing, we thought we'd give you dessert for free and make the QR code for you! You're welcome.
Allowing your customers to share with their friends via email is one of the best ways for an offer to go viral.
We can't promise virality. We can promise that your offer will have a better chance of being read and opened since it comes from their friend. We know that OODLES (yes, it's a technical word) of emails get tossed into the trash now because of Spam. Trust is an important issue when it comes to being read, and we bridge that trust for you to be seen.
Don't have to rush to a computer to send an incentive when someone hits their bonus, we do it for you. Now go back and sit down. Relax.
Ever have a frustrated caller ask you why they haven't received something they deserve because you forgot to keep your books up to date? It's not pretty. We decided that manual tracking has had its day. Our automatic tracking flows 24/7 so you never have to worry about it. It's your marketing on autopilot. And there's nothing it can crash!
We keep your incentives and offers going to real people by keeping out false email addresses. Scammers beware, we only accept the real deal.
We know there are many people out there that like to "fake" an email address to see if they can get something for free. (Poor email@example.com, your spam box must be hideous). We've taken this into consideration with our system and built in legitimate email detection - not only does it check to see if the email address is formatted correct, it makes sure a person exists on the other end.
Your branded offer will easily spread through social media messages.
Not fond of the idea of giving out your friends email address? Can't even remember your friends email address? If you think this applies to your customer, then worry no more! Through social sharing, all your customer has to do is log in to their Facebook or Twitter account, and your offer will be posted or tweeted from them. Their friends who choose to receive this offer simply click on the posted link and provide their email address, and BAM - connection made! Who says social media has to be difficult?
Finally, you can control what people are saying about you. You brand your communications and messaging, your customer merely sends it out for you.
Have you ever overheard what your customers say about you? I'm sure it's not how you would want to come across to their friends as a first impression! Even if they like you and talk you up, how they perceive you is not how you perceive yourself or want to be perceived. With brand-controlled messages, you can now control how your customers talk about you while still giving them the full benefit of using word-of-mouth.
Let you customers share their own personal message along with your branded message. Yes, you can have your cake and eat it too.
The true benefit of people sharing incentives is giving them the opportunity to put in their own message about why they are sharing! Sure, providing the brand message email eliminates what they are going to say - but having their personal comments like "That was the best meal ever!" makes it that much more warm and fuzzy-like.
Tracking your incentives has never been easier. The barcode attached to each email is easy to scan and each has a unique numeric stamp.
Every single email that gets sent out has a uniquely generated trackable barcode that you can either scan (with a 3-of-9 barcode reader) or key back in to your Expect Referrals account. This keeps track of your overall ROI to gauge the successfulness of your program, and is key to implementing the automatic redemption based incentive program. With the unique tracking, you know exactly whom this coupon belongs to, who shared it, and when it was created. Your run of the mill hand-out cards can't do that. Just sayin.
If you want more control over the unique codes your customers and their friends receive, we have got you covered.
Upload your own trackable codes and Expect Referrals will use them instead of ours. You can even assign custom codes specifically to customers or referrals to distinguish between the two. And if you like to test different campaigns, you can even assign codes to a specific offer. We will let you know when you are almost out of coupons. And, when you run out, we just start using system generated codes so there is never a delay.
If you have 1,000 contacts in your address book, how are you expected to remember them? Ah, duh - you're not! Most of us don't even remember Mom's email address, let alone that nice lady who's child is on our son's soccer team who would just love that discount you have to offer. That is why we offer address book integration to the most popular address books - Yahoo, MSN, Gmail, Outlook, AOL, Plaxo and Mac Address Book. In a few simple key strokes, you customer can pick and choose who they want to share your campaign to. No memory required!
Some customers may not want to share your business via your system or on Facebook or Twitter. OK, we get that. Some people feel uncomfortable putting other people's email addresses on a website. OK, we get that too. You have the option to turn on the personal sharing link feature which provides each registered customer a custom link that they can put in their own email or on the blog or wherever they choose. When a friend clicks it and signs up for your offer, the customer gets full credit. Pretty nifty, huh?!?
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